Expert RNO Consultant

Solutions & Delivery, Americas · Reston, Virginia
Department Solutions & Delivery, Americas
Employment Type Consultant
Minimum Experience Experienced

P.I. Works is the first company in the world to automate the management of a commercial 5G network.

  

Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 63 mobile operators in 45 countries around the world.  

We are looking for Expert RNO Consultants in Virginia for the challenging multi-national and multi-cultural work environment.


Job Description


• Work closely with customer optimization teams for network performance improvement and product delivery projects
• Ability to learn proprietary optimization tool processes and methods and increase customer exposure to products
• Provide compelling technical presentation of P.I. Works’ technology, products, services and technical team to customer
• Provide network analysis, perform troubleshooting, parameter auditing and various 5G/4G/3G RAN optimization activities
• Tuning of NR and LTE Radio network features
• End-user / customer problem investigation
• Worst Performing Cell Identification and Root Cause Analysis
• Provide P.I. Works product test, execution, network optimization automation and analysis
• Understanding customer requirements and challenges to deliver best service and solution
• Manage Drive Test teams and plan route/schedule and investigate drive test logs for initial tuning, optimization, and troubleshooting
• Coordination with customer to complete planning, preparation, activation, optimization and approval for pre and post cell/site launch activities
• Prepare and issue technical guidelines and results of technical studies
• Prepare and issue engineering level and executive-level reports
• Liaise with P.I. Works Project Management and the customer to meet the targets of ongoing and future projects
• Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience. Serve as internal and external point of contact on customer matters and ensure customer issues are resolved in an efficiently.
• Prepare documents and presentations, deliver demo and workshop sessions for internal and external audience training

Required Qualifications


• Diploma from Engineering Departments relevant to Mobile Telecommunications
• Min 7 years RAN design and optimization experience (5G/4G/3G)
• Min 3 years (recent) working knowledge and experience in LTE/VoLTE optimization
• Radio Network Optimization Experience with at least one of the OEM vendors ( Ericsson / Nokia / Huawei/ Samsung ).
• Very good command of English.
• Must have an excellent customer relationship with both verbal and written communication skills
• Project handling experience with tight deadlines will be preferred
• Understanding of radio network alarms and their effects
• Hands-on experience in trace analysis is required
• Very good knowledge on 5G/4G/3G key performance indicators (KPIs) for both OSS and Drive Test
• Knowledge on antennas, propagation, link budgets, and NR/LTE system and air interface standard is required
• Strong experience with Multi-Carrier - Multi-Band networks (NR,LTE and UMTS)


Thank You

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  • Location
    Reston, Virginia
  • Department
    Solutions & Delivery, Americas
  • Employment Type
    Consultant
  • Minimum Experience
    Experienced