Part Time Software Support Engineer

Engineering · Istanbul, Turkey
Department Engineering
Employment Type Part Time Employee
Minimum Experience Entry-level

Did you know that P.I. Works is the first company in the world to automate the management of a commercial 5G network?

 

Our automated network management products and services empower Mobile Operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 55 mobile operators in 39 countries around the world. 


We are looking for Senior Students to be a part of our Product Support Team as a Part Time Software Support Engineer. In this role, you will use SQL and certain level of coding skills during your typical day. You will actively communicate with our customers worldwide about product & software related questions/issues and resolve them. You will also work in close collaboration with product and project teams on installation, configuration, testing and integration of our solutions.


We invite you to start building your incredible career, while pursuing your academic program.


Responsibilities:

  • Provide exceptional service to our customers worldwide
  • Communicate with customers on questions/issues related to our products and solutions
  • Go above and beyond our service level agreements to pro-actively diagnose and resolve issues
  • Be in hands-on opportunities with global product & customer support experience to learn from the best and improve your technical knowledge and communication skills,
  • Involve in dedicated on the job training program on Telecommunication and Software products with the help of a mentor guiding you.

 

Required qualifications:

  • Pursuing a degree on 4th class
  • Available minimum 3 days a week (Remote work will be considered)
  • Advanced level of verbal and written English,
  • Energetic, enthusiastic and eager to learn and develop yourself
  • Eligible to work in Turkey


Thank You

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  • Location
    Istanbul, Turkey
  • Department
    Engineering
  • Employment Type
    Part Time Employee
  • Minimum Experience
    Entry-level