Part Time Software Support Engineer

Engineering · Istanbul, Turkey
Department Engineering
Employment Type Part Time Employee
Minimum Experience Entry-level

P.I. Works is the first company in the world to automate the management of a commercial 5G network.

  

Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been deployed across more than 67 mobile operators in 47 countries around the world.  


Our success is built by our people that strive for excellence and deliver great value to our customers.


We are looking for Senior Students to be a part of our Engineering team as Part Time Software Support Engineers. In this role, you will use SQL and a certain level of coding skills during your typical workday. You will actively communicate with our customers worldwide about products & software-related questions/issues, and resolve them. You will also work in close collaboration with the Product and Project teams on the installation, configuration, testing, and integration of our solutions.


We invite you to start building your incredible career while pursuing your academic program!


Responsibilities:


  • Provide exceptional service to our customers worldwide
  • Communicate with customers on questions/issues related to our products and solutions
  • Go above and beyond our service level agreements to pro-actively diagnose and resolve issues
  • Be in hands-on opportunities with global product & customer support experience to learn from the best and improve your technical knowledge and communication skills,
  • Involve in a dedicated on-the-job training program on Telecommunication and Software products with the help of a mentor guiding you.

 

Required qualifications:


  • Pursuing a degree in 4th class
  • Available minimum 3 days a week (Remote work will be considered)
  • Advanced level of verbal and written English,
  • Energetic, enthusiastic, and eager to learn and develop yourself
  • Eligible to work in Turkey

Thank You

Your application was submitted successfully.

  • Location
    Istanbul, Turkey
  • Department
    Engineering
  • Employment Type
    Part Time Employee
  • Minimum Experience
    Entry-level